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Terms And Conditions
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1. PRICE AND TERMS Prices and terms are subject to change without notice. 2. COPYRIGHT The copyright of the photographs and/or digital images provided by the photographer remains the property of the photographer. The copyright of the designs and layouts made by Forbeyon remains the property of Forbeyon. 3. SHIPPING INFORMATION We ship all orders by FedEx / UPS / DHL / USPS unless otherwise requested. In those cases where the only shipping address available is a P.O. Box number, the order is shipped through the United States Post Office. It is the studio's responsibility to provide Forbeyon with current shipping information. 4. DAMAGED PACKAGES Damaged packages are the responsibility of the common carrier. Please refuse damaged packages when you suspect the merchandise is damaged as well. Please inspect all packages within 24 hours of receipt and notify Forbeyon Inc. 5. RETURNS AND EXCHANGES As goods are specially made to order and approved by customer, we will only accept returns or exchanges for manufacturing defects. In any case, returns will only be accepted by prior arrangement with Forbeyon Inc. 6. PAYMENT We will charge the full amount of an order when the order form is received. For orders purchasing design service + print and bind, 100% of design service fee is due up front and 100% of print and bind fee is due when approved for print. Additional fees accrued during the design process will be charged when design is complete. Sample orders are charged 100% up front for design, print and bind fee together. 7. CANCELLATION POLICY Designed Albums: 50 % of the initial charge will be refunded if requested within one week of placing your order or before Forbeyon sends designs. No refunds will be given after designs have been sent. No refunds will be given for any samples of any kind. All Other Orders: 100% of the total charge will be refunded if requested within 24hrs of placing your order. 50% of the total charge will be refunded if requested within 72hrs of placing your order. No refunds will be given after 72hrs from the time you place your order. 8. RUSH ORDERS Rush orders can be processed for an extra fee. Forbeyon approval is needed. You will be charged 50% the total service/album cost, and it will be applied to final amount. Payment will be due in full, before production begins on the album. For example: $1000 (final cost of book) + $500(Rush) = $1,500 New Total Due. Expedited shipping is not included in the rush fee. 9. MODIFICATIONS to ORDERS Elements (album size, images, text, etc.) pertaining to the design of an album can be changed for free up to 72 hours after placing order. After 72 hours, all applicable fees will be will be added to the remaining balance. Once the final approval form has been submitted, all liability/responsibility regarding the accuracy and quality of the design will be with the photographer. No changes can or will be made regarding the design of the order once this form has been submitted. Forbeyon will take no responsibility for design errors in printed materials once this is complete. Any Re-Prints needed due to a design error will be at the photographers' expense.
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